Doe R.

My first order w/Dermstore was great. Free priority shipping and my order was delivered on the 2nd business day after ordered.So I decided to place another order. I'm still waiting for it to be delivered. Ordered 10 days ago. I have sent 5 emails and they have not responded to one of them. I checked the tracking and it says it was delivered. But it was NOT delivered to me! I paid $120. For nothing? What really makes me fume is their total lack of response. They take your money and do not deliver anything. I just want my order delivered to me! I intend on informing all the sites and blogs and better business bureau that will let me vent. Any ideas what I can do to get my order or my money back? Do Not shop at Dermstore~!