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Dmitry D.

Contributor Level

Total Points
87

1 Review by Dmitry

  • Getaroom

1/1/16

Booked hotel on Tripadviser.com but somehow reservation was forwarded to getaroom.com
At the reservation page the only red flag was 100% charge by getaroom at a time of reservation. It was a sign to stop and look for reservation elsewhere. I moved forward and received an email with confirmation number and a message that cancellation is not available for this reservation no matter the reason or time of cancellation. Translated in plane language: we've got your money thank you. I decided to cancel and called getaroom and had a 30 min conversation with the rep without any progress. Called hotel and found interesting thing: reservation on my name was from Expedia but not US Expedia but Expedia.uk I called Expedia.uk they found reservation but could not cancel it as email, address, phone were not mine on this reservation very nice trick indeed. Considering all this information I am prone to think that getaroom.com are professional scammers. Stay away from this company. I have no idea why Tripadviser is working with them.

Dmitry Has Earned 7 Votes

Dmitry D.'s review of Getaroom earned 7 Very Helpful votes

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