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D K.

Contributor Level

Total Points
80

1 Review by D

  • ToysRus

12/8/22
Verified purchase

Be careful when you buy anything from this store in Canada, and ask about the return policy…. I bought Lego in the morning and found the box broken in afternoon so I went back to Toys R us same store on the Decarie to return it at the same day… they refused to return it saying that in their policy they don't return Lego! I asked them where is this policy written, and of course it is not written anywhere…. I told them you should write this on a big sign near the Lego section… very bad store I don't know till when they will survive… always high prices, no price matching (this is what the staff told me) no return… they don't respect any of customers rights in Canada

Tip for consumers:
Be careful don’t buy before asking about their return policy
They don’t have price matching
They don’t return Lego
They don’t respect customers rights in Canada

Products used:
Lego

Service
Value
Shipping
Returns
Quality

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