Over the span of many years (10) I ordered license plate signs for for a horse rescue with custom names and backgrounds for each horse which were saved in my account. If the signs got damaged I could simply reorder. My account was erased completely when they changed their system. No warning just gone. They said to give them time and all would be transferred but after 2 years and multiple calls nothing. I spent endless time, money and effort and donated these signs and they could care less about returning customers.