djahma a.

Lenovo france sell through digital river. Reluctant at first, I ended up buying my lenovo laptop through digital river. What to say?
1) they are useless: they levy shipping cost in between lenovo and UPS, what for?
2) order monitoring is non-existant: it went from "being processed" to "completed" in three weeks. It's only since my shipment has been registered with UPS that I have more details. Meanwhile, I've had 1150EUR up in the air, zero info
3) their staff is stone: three full days after my order someone really weird from digital river phoned me to collect my address details... I already entered it online! The tone of his voice, and the wording of his questions did sound like the guy was stone.
4) they lie: they claimed a 1-2 weeks delivery... I'm entering week 4 and still waiting.

If you can avoid Digital River, do avoid them, they are not serious.