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Discouraged S.

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Total Points
82

1 Review by Discouraged

  • The Mine

12/15/14

ATG sells broken material and will not stand behind their product. When you call them the act like your are stupid and it takes talking to the mfg to get anyone to understand that items were missing and broken. Even after pictures to ATG and the mfg contacting ATG, ATG sti made it impossible to return the items for a refund. ATG went thru all the motions to act like they were processing the return just to return the broken items to me claiming they could not accept the return bc the parts were not in the original plastic for the packaging material. Seriously? We didn't just change our mind and want an exchange we just wanted the original product we ordered. Not their incomplete and inadequate piece of crap. OK and by the way I've been a plumber for 40 years and I think I know when a faucet is incomplete. I started plumbing in Beverly Hills with high end products paying up to 1000 bucks a faucet. The sad thing is, is ATG could have also gotten a full credit by the mfg who agreed it was their error. BUT ATG is so lazy they refused to process the return. They got their money and trust me that's the last dime they we ever get from me or any of my 40 years worth of plumbing contractor buddies money.

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