Dipika P.

Please stay away from this horrible site. I bought a ring and was send a wrong one. When i reached out they were ofcorse out of stock blah blah and offered me 20% off if i decided to keep it. Which i did coz i hate returns as i work in customer service too. Then 2 weeks later same ring came back so this time before i ordered i messaged them again and they reassured that this is the right one. Ofcorse those idiots send me the wrong item again. And when i reached out this time the idiots tell me i can keep this wrong ring for 30%off. Wow the stupidity of hautelook is beyond me. They false advertise and instead of helping customers they still try to make the sale so we don't return.