I ordered costumes for my kids in September with plenty of time to get them to me by Halloween called the company several times especially after the costume from sears ordered on the same day had already arrived. On October 17 I finally got the cancellation email that they had cancelled my order because they could no longer Guarantee my costumes to arrive by Halloween. 2 of my kids were extremely disappointed and had to be something they did not really want to be. I will never buy from this company again.