Dianne P.

Rubbish shoes, I spent over £160 on two pairs of shoes, paid for expediated delivery. The shoes still did not arrive within 7 working days. I spent countless evenings emailing Customer services about my order. I was fobbed off each time, with comments of how the shoes are being specially handmade.
When one of the shoes finally arrived it was in a crap condition. Straight away I saw glue residue, threading and fraying.
I have experience in the manufacturing of shoes as I was previously a shoe purchaser of Italian shoes, I can immediately tell the difference between quality and crap. I complained about the quality and received a substandard reply. I took pictures to prove how poorly made they were. I received inadequate responses and was ignored.
The second pair finally arrived in a similar condition, complained yet again, received apologies from Sam.
I tried my utmost to get a refund of £50, thus has not transpired and I was offered £15.
Today I returned to the site to see whether my £15 had been added to the account this has not happened.
I believe the Company should be strike off and removed from the Internet, it is an utter disgrace that these Crooks are able to swindle hardworking people.
They should not be able to operate and my advice to anyone whom is DO NOT BUY FROM THIS COMPANY!