Diane R.

I love this place... it's expensive, but their clothes hold up really wellmy daughter has had some of her jeans for more than 10 years. Super friendly customer reps.

When I placed an order (and I never did receive the whole order) the order confirmation email said, in tiny print wayyyyy down at the bottom, that I'd been enrolled in a free two-week trial membership, if I hadn't caught it and canceled it, I would have been billed for being a member... not sure whether this is even legal, but it's definitely unethical. I will never order from them again. (And I would give them zero stars if I could.)