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Diane P.

Contributor Level

Total Points
91

1 Review by Diane

  • DressLily

2/3/16

I don't know where they got the pictures for their website, but they obviously stole them from somewhere. What you see in the pictures and what you actually receive are completely different! The quality of the materials are absolutely horrible. And the sizing, well don't get me started! Don't get fooled with their Return policy for a full refund. I have sent them pictures twice! They want me to return the merchandise so that they can inspect them. Are the kidding me. The shipping alone to China is more than what the merchandise is worth. And they know that! Stay away from this company! I would strongly suggest that we all spread the word so that they can be shut down. They are a disgrace to all the honest companies out there.

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CustomerService R. – DressLily Rep

Dear Diane P.
Thank you for notifying us of your complaint.
Let me start by apologizing personally for your experience.
We really want to work with you to make this right. Please rest assured we will do our best to help you. Please kindly connect with us with stating your order number and your issue in details. Here is link: http://support.dresslily.com/
Thank you very much for your understanding.
Yours Sincerely
Dresslily Customer Service

Diane Has Earned 11 Votes

Diane P.'s review of DressLily earned 11 Very Helpful votes

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Diane Has 1 Fan

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