I have found it impossible to get a refund on clothes which are Much smaller than the labelled size. After many messages and persistence on my part, they promised a refund but it hasn't happened. I've opened a case in PayPal. I would never buy from them again.
Dear Diane,
We want to extend our sincere apologies for the problems you have experienced.
Usually there is always a way for us to resolve the issue to your satisfaction.
We have send a good solution to email t******nrock@gmail.com.
Thanks for your attention.
We are waiting for your reply.
Twinkledeals Customer Service