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Diane B.

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1 Review by Diane

BestBuy CA

  • BestBuy CA

“Lost product”
1/26/24

Bought laptop Jan 10. Suppose to be delivered 4 to 6 days. Fed ex apparently lost it. Was to be delivered to Lindsay Road store in Brantford. As of Jan 26, no laptop. Can't get refund. The refund process won't even start until Jan 30. At which point, Head office has to ok it. So, if this is how they do business, I assume they are holding alot of customers money for a period of time. This can allow them to benefit from our money.

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