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Diana R.

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1 Review by Diana

JustBuyTickets

  • JustBuyTickets

“My tickets turned out to be counterfeit”
11/17/13

My tickets turned out to be counterfeit. I showed up at the concert, my tickets were voided and I was turned away. When I called Just Buy Tickets they didn't even have proof that I had purchased tickets from them. It took me two days to get a hold of someone at Just Buy Tickets just to find my order number. I was told by Just Buy Tickets that in order to get reimbursed I needed to provide proof that my tickets were counterfeit and then they would "investigate" the situation. Absolutely horrible customer service! They were not at all helpful, friendly or sympathetic to my situation.

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