I order a lot of stuff online, including clothing. I have never had someone refuse to let me send the product back. When I got the dress it was made too small, couldn't even get it zipped. The shoulders were not even so the dress would not lay down - and the lace they used was so itchy, even if it did fit I would be miserable all evening at my daughters wedding. I tried working with customer service and their only answer is ' it passed their quality check' - I would hate to see the ones that don't pass their check.
BEWARE - do not order from here as there is no way to return if it doesn't fit or isn't what you thought you ordered. The price may be cheap but I'm stuck with a dress that I can't wear.