This product is a rip off. It was supposed to be a Natural black color and most of the hair here were white in color. I am 25 and I will not wear white hair extentions. They refused to send me a replacement and the customer care rep hung up on me. They are rude and can't even speak english properly. The extensions were supposed to be for my wedding day and they totally screwed up and specially the customer representative should be fired for the way he spoke to me. He had no courtesy and no manners. My worst experience with any online company. Save yourself from this company. I think they use dead peoples hair. Most of the hair was white and the strands were broken too. They seemed like damaged hair. Looked like they colors someone really olds hair into brown and black. They are not natural hair. They should be sued.