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devin c.

Contributor Level

Total Points
83

1 Review by devin

  • DealsMachine

11/27/14

All this company does is resale items and they have no idea how quickly they can get the items to you. I ordered a projector that just so happen to be on backorder through their supplier. When I purchased it they never told me that, two weeks later not so much as 1 email stating anything. I emailed them and at first they said the item weighed to much and they needed more money for shipping then they told me it was on back order. I kept trying to get my money back or even an estimated time and they were very stubborn about both. Tried calling customer service and the phone number did not work and customer service online takes 24 hours to reply every time and they only answer one question out of the team I had asked. Its almost been a month now and i just got a tracking number that my projector is in china. Will never deal with them again and the worst service ever.

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Dealsmachine S. – DealsMachine Rep

Dear devin c.

Thank you very much for your kind feedback.

We apologize for your shopping experience which was clearly not up not up to your expectations.

Could you please kindly offer us your order number so that we could check for you?

We take feedback very seriously, and clearly it did not meet your expectations. We want to extend our sincere apologies for the problems you have experienced.

Best Regards,
Dealsmachine

devin Has Earned 3 Votes

Devin C.'s review of DealsMachine earned 3 Very Helpful votes

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