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Basically, you have a born and raised east coast jerk on the end of the phone so don't expect any respect. After flubbing shipping my order (they advertise UPS on their website and sending it US mail bounced back to them), Jerky took my credit card and charged it again for a new shipping fee that was over twice the original (without permission). Seems logical to an $#*! who doesn't know how to run a business. I won't give them any more of mine. I tried to remedy it with him and got a bunch of attitude. Of course my credit card company immediately refunded me the charge he made without permission. You lose Jerky.
Tip for consumers:
Don't expect helpful customer service
Products used:
Australian chewing sticks
Derek V.'s review of VitaGlo earned 3 Very Helpful votes
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