I ordered a Google Android tablet on December 4th, 2013, and on December 11th, I tried to contact No More Rack by their customer service phone number, and received a voice message that I had to send them an e-mail. I was attempting to obtain the status of my order. I sent three e-mails and on every one received what I felt were canned responses, stating that my e-mails were being forwarded for review. On December 17th, I had still not received the information I was requesting and contacted the No More Rack administrative office, and voiced my concerns, and once again asked for my order status. The person I talked to was very little help and told me she had no way to check the status of the order. I told her I was less than impressed and was wondering if the company was running a scam. I also told her that I was going to file a complaint if I did not receive some sort of satisfaction. Lo and Behold, when I checked my e-mail a couple of hours later, I saw that there was a notification that my order had been shipped. The notification also stated that my order had been placed on Dec. 17th, and not on Dec. 4th when I actually placed the order. I am waiting to see if I actually receive the order, or if this was just an attempt to appease me. I will once again be contacting them at *******225, to clarify the order date discrepancy. I will have second thoughts before dealing with this company again. I feel they are more about making money than customer service. If I had read the other reviews I would have done my shopping elsewhere. I have shopped with Overstock.com and other online companies and have never experienced what I have dealt with with No More Rack. In my case it will be No More Business.