Charged $20.00 for research on an antique and never did get a satisfied answer. I worked with at least 4 so called experts and it took days to hear back from them. I only received a response after I emailed. I never did get an answer but you better believe they took my money
DON 'T USE them
I’m very sorry to hear about your experience. I’m Adam and I work for JA. I have sent you a private message so I can take care of your refund immediately.
You may reach us anytime through the Contact Us link on our Help page. Our Customer Support team is available 24/7 to help.
Please let me know if there is anything else I can do. We’re here to help and we’ll work with you until you’re satisfied.
- Adam
Denise Has Earned 4 Votes
Denise M.'s review of JustAnswer earned 4 Very Helpful votes
Dear Denise,
I’m very sorry to hear about your experience. I’m Adam and I work for JA. I have sent you a private message so I can take care of your refund immediately.
You may reach us anytime through the Contact Us link on our Help page. Our Customer Support team is available 24/7 to help.
Please let me know if there is anything else I can do. We’re here to help and we’ll work with you until you’re satisfied.
- Adam