I sent them 19 items to sell. They made me an offer for four of them, which I accepted -- although it was a pretty low offer. Since they weren't interested in 15 of the items, I planned to try eBay or donate them to a charity. However, they claim to have disposed of those items which they did not purchase and which therefore did not belong to them. What gives them the right to do anything with your personal property? I cannot believe they do not tell you this before you send them merchandise and that they don't provide you with an option. I truly feel like I've been ripped off.