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I placed an order on 01/01/15, and as of 03/8/15, I have not received my order! You cannot get a hold of anyone via email or phone. I was finally able to get a response through Facebook, but it's been a horrible customer service experience. I don't know where this company is based out of, but I know one thing for sure, I will never order from them again. I realize what I bought was not an expensive tag price, but it's the principle and I was really looking forward to this product that I ordered. Lessened learned, I'll stick with just going to the store from now on and skip this ordering from catalogs and websites.
Denise H.'s review of Sammy Dress earned 5 Very Helpful votes
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A made a total of 3 orders with Sammydress. The first 2 orders went accordingly and I was...
I've bought some nice things I'm the past from sammydress and was one of the lucky ones to...
Dear Denise,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
For the issues you mentioned, we are afraid that your order might be delayed by strict customs clearance, please tell us your order number so that we can check for you.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.
Best Regards
Sammydress Customer Service