I have emailed and phoned your customer service. The phone numbers your site is disconnected so I found an operating number on BBB. I WOULD LIKE OUR GOFT CARD ACTIVATED. Please check your email and voice mail on 12/24/15 sent today from me.
Hi Denise,
To redeem a gift card, your recipient just needs to email us at giftcards@wanelo.com with their Wanelo username and the name of the person who purchased the gift card.
I'm sorry you weren't able to get through to someone on the phone on Christmas Eve. We do listen to our voicemails and respond in the order that they are received. We will do our best to help address your issue soon!
Denise Has Earned 1 Vote
Denise G.'s review of Wanelo earned a Very Helpful vote
Hi Denise,
To redeem a gift card, your recipient just needs to email us at giftcards@wanelo.com with their Wanelo username and the name of the person who purchased the gift card.
I'm sorry you weren't able to get through to someone on the phone on Christmas Eve. We do listen to our voicemails and respond in the order that they are received. We will do our best to help address your issue soon!