I ordered the heel and smooth and got the pain and joint pills also. I read the pamphlet from front to back and realized as I'm taking these that I'm swelling up well In very very tiny letters it says it contains shellfish ( but doesn't exactly tell you which shellfish) I contacted my doctor and was given an antidote. I've found out you have to keep multiplying the dosage per day until you're taking about 20 pills in the morning 20 at night.
What's the kind of intake?, it forces you to order more product in order to keep up the "required" regimen. It DOESNT tell you that whatsoever in their advertisement or online commercials!
No thanks! I'll have a lot more common sense about something like this from now on!
Denise
My name is Steve, Director of Client Services, for the Healthy Back Institute (HBI), we need to confirm your identity so that we can address your needs.
Please email me direct about this matter (remove the spaces and parentheses) hbi (.) support (@) gmail (.) com
The Super Joint Support label clearly states it contains Shellfish, it's even bolded, and we do tell you Crab and/or Shrimp shell.
As for the Heal n Soothe, and the serving, since the enzymes do not have an RDA, we do offer options or suggestions to increase the serving size as the enzymes are measured in the amount of fibrin or scar tissue they can break down over time so the more enzymes you take the faster you can breakdown and eliminate this excess fibrin or scar tissue from your body. To be clear we never tell people to take 40 capsules a day, that is outrageous. Most customer take between 3 and 12 a day total, some take more but that is rare, and on top of that we only suggest the activation serving for a few days to a few weeks at most.
If you have any customer service needs with us please use this link https://losethebackpain.com/contact-us/
Thank You,
Steve, Director of Client Services
The Healthy Back Institute