I was looking for my web project for a site and came by Freelancer.com. I went through it and notice there were quite some projects. So I made an account and added my project. So far so good but then we I add my cc for validations problems started. CC was validated but the money for the project milestone was refused. After several attempts freelancer support desk contacted me and advise that my bank refused the transaction. So in order not to slow the project I chose for wire transfer in Europe. I copy the data show in freelancer description and did the wire transfer. This was my biggest mistake. Couple hours later my Bank fraud division called me that there were several attempts from an suspicious company to collect money from my cc. I told them that I did tried to do the transition myself but figured that there must be something wrong with the site as I never had it before that my back is blocking my transactions. So I got worried regarding my transaction and contacted Freelancer on the wire transfer. They asked me for print screens and data but also after remainders they did not respond. I have check with my bank and they advise that the money has been received by the bank in Germany so it should show on my freelancer financial account which is not the case.
I must say that the freelancers on the site look legit and are will to work on the project but freelancer.com is a different story. I have not seen a support desk in years from a proper company that is not responding to finical issues so slow or not at all.
Now the question remains if I will ever see my money back or see it ever in my freelancer account so that I can pay the project.
Bee warned if you use freelancer.com use Paypal or CC were you have the control of your own money on this website.
Hello, Dejan. I understand you're having issues with depositing funds in your Freelancer.com account. We also apologize for the delay in our response. Having said this, kindly refer to your ticket (IHH-249-13656) for further updates regarding this. Thank you and take care!