One person, maybe the owner answers the phone, says "not here leave a message" (I left 2) thats it. Emailed on several occasions after opening an account 7-10 days ago figuring plan ahead, plenty of time for them to check the account info and time to then purchase gift card(s) to make to make a purchase for Columbus Day Sale. Nope. No one there nor has there been a response to email either. Shark Tank really? You need to put your money where your mouth is. You talk the talk but don't stand behind the products your investing in. You want a part of the action but you didn't help this guy out on the particulars. Either that or maybe he's taking too much out of the business and not hiring a staff to answer phones to place orders. Either way he's "tanking"!