Dee M.

These people should not even be allowed to sell products. They have an automated reply system when you try to inquire about ordering something that instructs you to pay so the order can be processed? After 4 tries they finally answered my question and provided a link that took me directly to the item I was trying to locate on the site to order in the first place? Once I clicked on the link I thought all was well. I paid with my Pay Pal account and then I noticed some odd name not even associated with anything remotely similar to the website. Later I received an email that provided me a follow-up shipping notification with a USPS tracking number. After a week passed and no item was received, I went to USPS to track the item. USPS informed me a number had indeed been generated, but the item never shipped. I immediately notified both the customer service email address for the company, and the odd email address my Pay Pal payment went to. I then received an email back that instructed me to "exercise patience" with the shipping... okay, I allowed another 4 days to pass (Keep in mind I am waiting for a Laptop power cord so I am without my computer). After that, I then pretty much conceded to the situation and went on a weekend trip to Colorado. After returning a few days passed and I utilized a friends laptop to again go online to check the progress of the shipped cord. There in my email was a refund to my Pay Pal account. They did not have the cord, they never really shipped it, and now two weeks had passed. What a Fiasco. If they pop up in your product searches... you better pass them by. That cheap quote will only cost you time. The worst of it all is that as a business they lied about actually shipping it. How wrong is that!