Dee H.

STAY AWAY! How deceiving! I was wanting to get out and away from eBay with all their non-so-appealing drama, and with all their rising fees, and blocking sellers off their search engines; not good. So I found this company. I called. I talked with a nice man whom I had asked for him to explain to me this company. It's not free to list to sell, only to buy. He told me that for $8 a month, I could list my wares and for $98 a year everything would be upgraded (no limitations), and I could cancel anytime that I wanted to if I wasn't happy. That got me excited, so I paid the $98 fee. And then the fun came. So terrible to list; very hard, and too many steps involved in listing, not to mention the long aggravating wait in downloading your photos. So I had to call and get help in trying to figure out what to do, then to be told: I needed to do this and that, and download this and that. Unbelievable! And to go onto Twitter to list your items for those who may take an interest in wanting. Really? It took me weeks to complete, and even at that, I didn't know that I had to complete additional steps in order for my wares to show up as being for sale. So I tried this for 3 or 4 months with nothing. So I went online to cancel and marked this, thinking that I would be getting an adjustment back on the $98 that I had paid out, and nothing showed up. So I finally called and was told by the same man who told me that I could cancel at anytime, that it was only for a week and that he was SORRY but there was no refund. I stated to him that he was the one who had told me that I could cancel if I didn't like it, and he said yes, after "so many days," in which I replied "you never told me that. You only said that I could cancel anytime I wanted. "Oh, no, I would had never said that," he replied. And I explained the reason why I had waited so long, was the fact that I never, after 3 months received any sales, which was an indication to me that nothing was going to sell, especially since I had listed over 200 items for Christmas.

BOTTOM LINE HERE IS: This site doesn't promote your wares, you're the one who has to do the leg work; they are deceiving you into believing that you pay your $8 a month or your $98 a year fee and you never have any additional fees with them (they don't operate that way, as they will never abide by their own rules in giving you back your refund; and it's your responsibility in dealing with irate buyers should they be dissatisfied with your wares in which they had purchased, as they do not get involved. But then again, neither does eBay. However, you can at least open a dispute, this company you can't.) Basically, this is a holding ground of ones wares in which to sell, and no more. I'm very disappointed and had hoped for the best in this company, and once again, a total let down in supporting their sellers. DON'T BE MISLEAD. EITHER STAY WITH EBAY, OR GO WITH ETSY FOR YOUR HOMEMADE ITEMS, OR LIST ELSEWHERE, BUT DON'T USE THIS NON UPFRONT COMPANY.

I love my Bonanza! It's a smart and fun place to shop without any hassles. It's easy to open up a store booth and list your wares, and download your photo's. There are no hidden charges such as eBay always seem to have with their constant changes in wanting to improve at the sellers expense. With Bonanza, you don't get that. And each and every day there are new people joining where you can "welcome" them with a message. It's nice knowing that there are still a few kind and caring auction sites out there that don't take advantage of you and are quick to assist should you need their help. This is a young growing company that has a lot of potential to expand and reach out to those who are wanting to buy and sell in peace without the unnecessary drama stirred up that eBay seems to deliver. One gets tired of that nonsense. Bonanza displays a home-bodied atmosphere where trust and integrity comes first. And they really do care and value their sellers and buyers. "This is the type of company that I would love to work for." My ten-star review!