Unfortunately I didn't scan for reviews before joining as I was in a somewhat grief stricken state. I just found out that a friend from HS who I'd been trying to locate was actually deceased. The ONLY reason that I joined was to reach out to her parents in a non-intrusive way since I don't know the details and it happened almost 18 years ago. I cancelled immediately and hopefully won't have to fight with their billing dept. I've already disabled the automatic renew so fingers crossed. What jerks. I am more than happy to get the word out that they're crap. You have been warned!