Deeann S.

We just went to Starbucks in ATL Concourse C and got awful customer care. The drink I ordered wasn't made correctly and when I let them know they argued that it was. I paid extra for expresso and mocha drizzle which they said they were out of whipped cream too. The only thing that they added for me was the mocha drizzle. They didn't even put the caramel on top plus no whipped cream to put it on. They could have cared less. One lady was screaming at people waiting for their drinks about where to wait. She was very curt! I don't recommend this place.

This particular store has very poor customer care. I like to shop in Belk but there's rarely anyone around to help. If you do track someone down, they aren't willing to happily help. They will do their best to escape you. In fact, the employees I've encountered have been curt and unprofessional. They act as if you're bothering them. This store is grossly understaffed for some reason. I hope they get their act together. This is why people have been shopping more online than in stores. Poor work ethics among Belk staff in Tuscaloosa, AL. They could use some educational classes on how to treat customers!