Debra T.

Great overall experience. One of the necklaces I received was broken but not worth returning. All else was fine.

I have been a member for a number of years and this actually turned out to be a good deal for me because I buy almost everything on line. I had cancelled my membership and then recently signed up again. This time I have had some issues receiving cash back for purchases. I have written three times and still have no answer. So, not so happy this time around.

I required a return authorization number for an item and although ordinarily the item would not be returnable, since this is my first experience with the return process, they have made an exception and are sending me what I require for the return. The rep also sent me the return policy for future reference. I very much appreciate the consideration.