Debra E.

I ordered a pair of cheap boots from this company, they arrived and were ok they only cost £28.00 so i wasn't expecting too much. When i checked my bank account they had taken a further £70.00 out. I called the company and explained they had taken £98.00 for the boots and was told that I was a V I P customer and was paying £35.00 a month for this, I explained to her that I did not sign up to be a vip customer and only wanted one pair of boots, I asked to have my money refunded to my bank account and was told i couldn't i had to use it to buy items on there site. She said i could close my account and leave the £70.00 and they would not take anymore money for my membership. I argued for quite some time and ended up having to spend my £70.00 there and then on their website. I think this website is a huge scam and would warn anybody from buying anything from them they could have been taking money from my account without my knowledge for months if i hadn't noticed more than one transaction to the company. They refuse to pay your money back and just keep repeating the same thing over and over no matter how much you demand to speak to someone in authority till they wear you down.