I was impressed by DealDash when I had a situation arise while moving to a new home. I had just purchased (Buy it now) a Monster power bar for home theater and it was stolen by the movers. I kept the receipt which they took with it and I thought they might try to return it to Best Buy. I notified DealDash and Best Buy to watch for the return. DealDash was nice enough to replace it for me even though it was not their fault. That was excellent customer service!