In Nov 2021 I pre ordered 3 funko pops.
I requested a update in Jan 2022 and was told they will be in stock soon.
May 2022 and no word, so I used online chat and it was confirmed they over sold pre orders. They had no idea when stock would or if sent.
I asked for those to be cancelled and refunded.
It's now Aug 2022 and I'm still fighting for my refund, they keep saying its being taken care of but nothing received so I've made a complaint to trading standards offices in Bristol.
I'm still going back and forth, I've been asked for my evidence multiple times. I just get excuses each time from another CS handler.