Deborah L.

I tried this product based on a promotion offering a reasonable priced outfit for trying them out. I did not read the offer close enough because I got billed a membership fee several weeks later. The first outfit was okay the first time I wore it but after one wash the shirt could not be worn again. The only way you can cancel a membership is by phone and I waited over an hour in total to cancel the membership by phone. They have very long hold times. I called four times before getting a hold of someone. I tried writing the company and they would only cancel by phone. I was very clear I wanted to cancel and they kept trying to get me to order more things. I finally had to be rude to get her to stop talking about other purchase options and just get the membership canceled. They did cancel but would not remove charges for the membership and or the defective merchandise. I would not use this company again.