Deb H.

The boots are not slip resistant and I sent two e-mails to Shoebacca through their system indicating such. I work at Olive Garden and must have slip-resistant shoes, as I work in the kitchen. I ordered these $#*!ies raiders as they were waterproof and slip resistant, thinking that I would get a good shoe, but that was not the case. Since this is my fourth order with Shoebacca, I trusted the company. Evidently, that was a mistake. I called today, as I did not receive any e-mail responses, and quite frankly, I was beyond angry. I spoke to supervisor named Elda, who told me that I had to return the shoes before I could get a replacement pair. I told her that these are now the only work shoes that I have as the others molded, and I threw them away. At this point, these insufficient boots are all that I have and I asked her if that meant that I was stuck with them. Evidently, that is the case, as I cannot go to work without black shoes. I told her that I would be more than happy to give the shoes that I have now to UPS when new ones are delivered, and as a representative of the company, she refuses to do so. At this point, I am very dissatisfied, having been a customer since 2011. I am stuck with a pair of boots that cannot keep me safe, I have to wear overshoes over them, which makes them mold.