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Debbie P.

Contributor Level

Total Points
84

1 Review by Debbie

  • Rosegal

2/28/15

All I can say is be really sure you know what you are ordering. Triple check everything. Like colors, size and if you want to wait forever as it takes a long time to come. If you have a problem with your order be prepared to not be satisfied. I say this as I ordered an sky blue purse and got a dark blue purse that I hate. It took me four weeks to get any kind of reply and then I was told that it's expensive to return it so after three weeks of going back and forth they refunded part of the cost of the purse. To this day I have not taken it back out of the bag it came in. My opinion of the purse is it is te ugliest purse I have ever seen.
So buyer beware. The items are not what you see.

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rosegal r. – Rosegal Rep

Dear Debbie,
We want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Sorry for the inconvenience, due to the Chinese Lunar New Year Festival there will be a little delay for us to deal with it for you.
For the items you received, we have sent you an e-mail to confirm the problem. Please check it and give us a reply. We will deal with it for you. Don't worry.
Best regards,
Customer Service

Debbie Has Earned 4 Votes

Debbie P.'s review of Rosegal earned 4 Very Helpful votes

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