Thinking I had a found an easy way to order personalized visa gift cards for neices and nephews for Christmas this year - boy was I wrong! They mailed the wrong cards to the wrong people, customer service - useless! I had to pay to have the cards shipped back to the right locations (thanks to my family members taking them to FedEx for me) they were still late do to the companies inabilities to follow the shipping instructions provided for the cards. Seriously, four cards, two addresses? One of the cards got to the correct location - the rest had to be resent on my dime. Oh, customer service - seriously it took them 4 weeks to even get back to me - four week? Horrible - buyer beware, do not buy!