Debbie K.

I no longer buy razors/blades anywhere else, these are the only ones my hubby likes! Customization of his subscription is so easy, too, as we can delay the shipment whenever he shaves less. Excellent customer service as well. We highly recommend harrys.com

I bought an item that I unfortunately had to return, which I did promptly. It has been 3 weeks since they signed for the package, and I still do not have a refund. I have called twice and been advised that it can take up to 28 BUSINESS DAYS for a refund. Seriously? I've never heard of such an inefficient process in my entire life. The EXTREMELY POOR CUSTOMER SERVICE in this regard, will keep me shopping elsewhere going forward. I will NEVER order from poolproducts.com again, because of this experience.