Be cautious when ordering electronics... read return policy. I made the mistake of not reading return policy. I bought the SmartFit 4.0 Bluetooth bank w/2nd free band. It doesn't track correctly & after a few days started tracking around 9; 30 AM & still wasn't correct. All Sales are final, so be real careful. I will from now on. I know on Groupon they usually have a good return/exchange policy! Savannah, GA
Hi Debbie! We are sorry to hear about the difficulties you are experience with the smart watch you purchased. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will look into what we may be able to do to help as soon as possible. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.