Dean S.

I wish I would have read the reviews first. My boots took three times as long to get here as they told me they would. I am now in the process of trying to exchange my boots for the correct ones. I ordered one of their ups labels from their website. It says right on their website, the label will be e-mailed immediately upon purchase. Don't believe it! After it didn't show up I called the customer service number. The first time I was told it took 30 minutes to receive the label. The second time I called they said it wouldn't go out until the end of the day. After day three and still no label, they won't even talk to me now. They may have cheaper prices but it's worth it to me. I'd rather pay more and get service! Never again!