I allowed someone who was working on their resume to use my card for a trial. Yes they advertise as a free resume site then when you go to download your work, they tell you that you MUST sign up for trial in order to print your resume. Thought the account was already cancelled but was charged a matter of hours after it expired and they refused to refund my money. Very deceitful in their practices. Customer svc agent was rude, kept cutting me off and talking over me. Like I said above DON'T DO IT, not with these guys.