I order two personalized books for my sons nd nephew. One got damaged in transit it was bent to fit into my mailbox and that caused 2 rips in the back cover. I emailed Dinkleboo and even though the damage was in no way their fault they are still sending me a replacement at no charge. So very impressed with this level of customer service. Thanks again dinkleboo!
It's wonderful to hear our fabulous customer support team was able to assist you! When issues arise, we do our best to resolve them to the best of our ability. Please let me know if you have any additional comments/concerns and I will be sure to address them. Thank you for visiting Dinkleboo.com, and have a wonderful holiday season!
Hi Dawn!
It's wonderful to hear our fabulous customer support team was able to assist you! When issues arise, we do our best to resolve them to the best of our ability. Please let me know if you have any additional comments/concerns and I will be sure to address them. Thank you for visiting Dinkleboo.com, and have a wonderful holiday season!
Best regards,
Mark A.