Right now I am giving them a 3 because I do not have the item yet. I contacted customer service because we ordered on 6/22 and it is now 7/7. I was told that it was shipped from China and would tak 7-15 days. After checking that tracking I have traced the package to NY. After reading all of the reviews I was going to cancel my order but my daugher really wants the swimsuit. I should have checked the return policy and the reviews before I ordered. I have a bad feeling she just wasted her money and this will be a life lesson. They do not take swimwear returns. I will update when and if we receive the package.
Dear Dawn C.:
This is tbdress service on sitejabber. Thanks for your concerns about tbdress reviews, tbdress has been doing business online for years though there are still have many aspects to improve. Could you give me your order number so i can check your order status here, Let me get detailed information of your order please, sns@tbdress.com is my service mail for you. Thanks.
Tbdress service