Da W.

My wife and I were travelling in Carlifornia in June, I did try to book a car on this website in San Francisco but the booking was never complete after I supplied my credit card information without 3 digits security code. There was no emaill confirmation received and no pick up point told in the City. I was trying to call to check whether the booking was valid but the phone line was just playing music for a half of hour long twice. I had to give up. I went to other company and got a car.
On return my credit card statement shows I was charged. I had called economybooking's London office and SF office twice, I heard half hour music on both phone lines again, the worst experience I have ever had.
Finally, I had emailed them numerous times and took 6 weeks long to get partial refund. I regard ths website and their customer service extremely poor and I will never recommend them