DAVID T.

On january 8 we called for a floral arrangement for our grandmothers funeral. 1800flowers promised delivery by the ceremony date of january 10th. On january 9th 1800flowers called us 7 times to confirm the address, and on the last call we conferenced in the site of the ceremony for them to confirm directly with 1800 flowers the address. On january 11th the day of the ceremony we call to see if the arrangement had arrived and 1800flowers told us the arrangement was never made because that address doesn't exist. No they have offered us a fruit basket to apologies for making us seem like we did not make any arrangement for our grandmothers funeral ceremony