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They charge you for exact matches that are not exact matches and sometimes not even close but they keep charging you and when you go to customer service you get generic answers and get turned down every single time
Their customer service is the worst if I could leave 0 stars I would for customer service Their customer service is the worst if I could leave 0 stars I would for customer service
Bought a 2 Metal Prints through Groupon, code doesnt work and no one has a clue.
Waited 30 minutes to speak with someone and all i was told was to call Groupon.
Poor service as they know the order that was placed and could have easily taken care of this. Look at all the other bad review before ordering! STAY AWAY!
Tip for consumers:
DON'T USE THIS COMPANY OR GROUPON!
David S.'s review of Thumbtack earned 8 Very Helpful votes
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I started with them in 2017 and I got a pretty good amount of business from them. I'm now a...
Hi David, thanks for your feedback. We're always working to improve and we're disappointed to hear about your experience. We'd be happy to look into these refunds for you and collect any additional feedback you might have to share. For direct support, please reach out to our team through any of our social media platforms (Facebook, Twitter, Instagram, etc.), we're happy to help.