Thumbnail of user davids428

David S.

Contributor Level

Total Points
103

1 Review by David

  • DressLily

12/11/15

I ordered 2 shirts and a pair of stylish shoes for my girlfriend. The items actually did arrive in about 5 weeks. The shirts that I ordered for myself looked homemade. Threads everywhere, stitched up clothing. It reminded me of that episode of the Cosby Show when Theo paid his sister to make him a shirt and it was lopsided and uneven. The size that I thought was normally my size, was not even close.

Then when I filed a trouble ticket, all I got was an automated response. I began to read the fine print and although they honor refunds in a 30 days, the customer is responsible for shipping (both ways). Overseas, this far exceeds the amount of $$ I paid for the shirts. Hardly worth it. Lesson learned.

Anybody who thinks about ordering from this company, you have been warned! The stylish clothing they advertise on their website is actually a carbon copy of pics copied from other websites to make their products seem tempting. But it will not be the quality they advertise. Copy and paste the link below if you don't believe me.

http://www.today.com/money/some-discount-clothes-look-stylish-online-shoddy-you-1D*******

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear David S.

Thank your for your message.
First, I want to offer my sincerest apologies to you for the issue.
I have followed up your case and our team has solved it for you in the ticket.
Can you please send us your reply?
Once again, we cannot apologize enough for any inconveniences this case may have caused you. Thank you very much for your understanding.
Yours Sincerely
Dresslily Customer Service

David Has Earned 3 Votes

David S.'s review of DressLily earned 3 Very Helpful votes

David hasn’t received any thanks yous.

David doesn’t have any fans yet.

David isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user johannas201
2/7/24

Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....

Thumbnail of user cherylt988
12/18/23

I can't rate the products I purchased because I'M NEVER GETTING THEM! The tracking # they gave me...