Demetra: How may I help you?
Visitor: Hi! I did not receive all my order last time. Missing some items
Demetra: Can I have your 4 digit order number?
Visitor: 6XXX
Demetra: What did you receive exactly?
Visitor: I received three 5mg bottles of GHRP-6, and three 2mg bottles of CJC-1295, and two 3mL bottles of sterile water. Not really enough sterile water to reconstitute everything.
Sorry, four bottles GHRP-6
Demetra: You should have received: 4 vials of CJC 1295, 3 vials of GHRP-6, and 2 vials of sterile water.
Visitor: I received all that, yes, but the sterile water vials were only 3mL each. They should have been 10mL each.
** Long silence**
Are you there?
Demetra: I aplogize for that, there was disconnect on our end.
The water that we provide is complementry. We use to provide the 10 mL water but recently changed to the 3 mL for ease of shipping.
The website will be updated this week.
Visitor: yes, but the product I ordered product description stated 10mL and I ordered enough product that I need the extra water, I cannot reconstitute everything with only 6mL of water. This should have been explained in an earlier chat during my order, but was not, so I need the sterile water shipped.
Demetra: How much more whater do you need?
*water
Visitor: let me calculate...
At least 10mL to reconstitute the remaining vials.
Demetra: What I can do for you, due to the misunderstanding is provide you free shipping.
So you can order as many water as you would like.
Visitor: how much is 10mL
Demetra: 10 USD
Visitor: I'm not understanding why you won't honor your product description, no misunderstanding on my end. It still states 10mL will be shipped on your website. Unless I'm a mind reader, I cannot know that you have decided to cut the order to 3mL. Anyway, I'll just jump on my peptide forum and post you guys are shorting your customers and not honoring your product description. I already copied your webpage for proof. About my only recourse at this time. Guess I'll get my water elsewhere.
Product Description: Package includes 1 vial (5mg ea.) of GHRP-6 and ---->>1 bottle (10ml) of sterile water<<----. GHRP-6 HPLC Data Sheet GHRP-6 MS Data Sheet