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I placed an order on 15th Feb 2016, it did not arrive, I contacted customer services and they agreed to re-send the order telling me I would receive a confirmation despatch email with a tracking number, I did not receive one.
I also received an email telling me that my problem had been resolved and to close the complaint ticket, I did this and have heard absolutely nothing since!
There is no way what so ever of being able to contact MiniInTheBox without an open order!
I have sent all the details via Facebook but it has not been seen and certainly not replied to!
Very very disappointed!
David M.'s review of MiniInTheBox earned 4 Very Helpful votes
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MiniIn The Box and parent company Light In the Box are willing to take your Money. BUT, they...
That's what I order the one on the table is what I got. It's a complete con and the make it...
This is Pinni from Miniinthebox. I am glad to help. After review your case, i had conducted ticketId=12499805 in our ticket center and provide a solution for your case. Please log in your mini in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.